LMS Administrator IRC291771

Description

We are looking for the Systems Administrator who will configure, deploy, maintain, and support the organization’s Learning Management System (LMS) infrastructure with integrated Content Management System (CMS) functionality. This role focuses on technical implementation, system integration, data migration, and ongoing platform maintenance to ensure optimal performance, security, and user experience in a corporate training environment.

Requirements

• Experience: Minimum 6 years of dedicated LMS Administration experience.
• Technical Standards: Deep expertise in SCORM, xAPI (Experience API), and LRS (Learning Record Store).
• Multimedia Knowledge: Understanding of video hosting (Vimeo/Wistia/Kaltura) and how bitrates affect LMS performance.
• Problem-Solving: Advanced ability to debug XML, HTML5, and JavaScript issues within e-learning packages.
• Communication: Ability to explain technical limitations and possibilities to non-technical business leaders.

Preferred Qualifications:

• Experience with Single Sign-On (SSO) implementation
• Proficiency in CSS/HTML for LMS interface customization.
• Experience managing “Global” instances with multi-language support.

Job responsibilities

1. Content Integration & Technical Deployment

Manage the end-to-end upload and configuration of SCORM 1.2/2004, AICC, and xAPI content.
Optimize the delivery of video-based learning and software simulations, ensuring cross-browser compatibility and mobile responsiveness.
Collaborate with the E-learning Development team to test content in “Sandbox” environments before live deployment.

2. System Integration & Troubleshooting

Lead the integration of the LMS with third-party tools (e.g., Zoom/Teams for VILT, HRIS systems like Workday, or Content Libraries).
Act as the Tier 3 technical lead for resolving complex playback issues, tracking errors, or data discrepancies within simulations.
Perform regular system audits to ensure data integrity and platform stability.

3. Reporting & Data Analytics

Build custom reporting dashboards to track learner progress, simulation completion rates, and assessment scores.
Utilize SQL or LMS-native reporting tools to provide actionable insights to stakeholders.
Monitor system performance metrics and suggest optimizations for bandwidth-heavy video content.

4. User & Platform Governance

Manage user roles, permissions, and security groups.
Oversee the platform’s version updates, performing UAT (User Acceptance Testing) for new features or patches.
Create and maintain technical documentation and “How-To” guides for both admins and end-users.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.