Manchester Tech Festival 2025

Event Overview

The retail sector is navigating an era of unprecedented change, with a central focus on customer experience. Today’s consumers expect a seamless, personalized shopping journey that blurs the lines between online, mobile, and in-store environments. They are no longer loyal to a single channel; instead, they expect effortless transitions and consistency across every touchpoint.

We’re bringing this mission to the Manchester Tech Festival! The festival runs from September 23rd to October 3rd, but be sure to visit our GlobalLogic UK booth on September 24th and 25th at Victoria Baths to discuss how we can help you tackle your digital challenges.

Mark your calendars for September 29th! Join us for the Retail Reimagined Day, hosted by Phil Bull, Chief Delivery Officer at GlobalLogic UK&I. You won’t want to miss this incredible lineup of speakers from: AO.com, AWS, Commercetools, JD Sports, Kellanova, and GlobalLogic.

Whether you’re looking to explore new opportunities or just want to connect with our experts, we look forward to seeing you at our booth.

Why You Should Attend

This event offers an unparalleled opportunity to stay ahead of retail trends, network with industry leaders, and take away proven strategies to enhance your business’s omnichannel success.

For Technical Leaders: You will discover opportunities to address key challenges, see how leading retailers are overcoming them, and leave equipped with strategies to elevate your own omnichannel offerings. You are responsible for deploying advanced solutions and infrastructure to support aspiring omnichannel businesses.
For Business Leaders: You will gain practical knowledge of current trends and discover how to achieve revenue growth, customer experience excellence, and operational efficiency.

Retail Reimagine Day Agenda

10:00 AM – 10:20 AM | Opening Remarks
- Speakers: Phil Bull, Keynote
- Kick off the day with inspiring insights and a strategic outlook on the future of retail.
10:25 AM – 11:05 AM | Session 1 – How AWS AI Tools are Transforming Retail Value with an Industry-Leading Retailer
- Explore how AWS collaborates with Debenhams to revolutionize retail operations and enhance customer experiences through AI technology integration.
11:05 AM – 11:35 AM | Coffee & Network Break
11:35 AM – 12:20 PM | Session 2 – AO.com’s Journey: Innovate, Fail, Fly
- Discover how the team at AO.com embraced innovation, navigated challenges, and achieved success with a future-focused growth strategy.
12:20 PM – 1:20 PM | Lunch Break
1:20 PM – 2:05 PM | Session 3 – Commercetools and CX Strategy in an AI-Driven World – Win every customer at every touchpoint
- The future of commerce is being reshaped by AI agents, new discovery paths, and rising customer expectations.
2:10 PM – 2:55 PM | Session 4 – JD Sports and GlobalLogic Supercharging Omnichannel
- Learn how JD Sports, in collaboration with GlobalLogic, is redefining retail through accelerated omnichannel strategies and unique customer engagement models.
2:55 PM – 3:15 PM | Coffee & Network Break
3:15 PM – 4:00 PM | Session 5 – Kellanova – Data-Powered Revenue Growth
- Unpack the power of data-driven decision-making and its impact on maximising revenue opportunities in retail.
4:00 PM – 4:15 PM | Closing Remarks
- Speaker: Phil Bull from GlobalLogic
- Wrap up the day with key insights and takeaways to inspire action and innovation.