Salesforce for Mobility

Engineering mobility impact with Salesforce

With 4,500+ mobility subject matter experts around the world — including certified Salesforce specialists — GlobalLogic is ready to transform your mobility ecosystem. We design, develop, and deploy state of the art business solutions for some of the largest and innovative OEMs, dealer networks, and service providers across the globe.

A unique combination of Salesforce & Mobility expertise

Salesforce and MuleSoft Experts

Extensive experience in designing, developing, deploying, and supporting Salesforce ecosystems and MuleSoft Integrations.

Multi-Cloud Expertise

We have developed cutting-edge automotive solutions on the Salesforce platform, including digital retailing platforms, connected car services, and AI-powered aftersales platforms for leading OEMs and automotive retailers.

Industry Accelerators

Predefined automotive Salesforce functional modules and accelerators to streamline development and reduce time-to-market.

End-to-End Customer Lifecycle Solutions

Selling products or services is just part of the journey. Our solutions cover the entire journey from sales through to aftersales, driving repurchase and loyalty through the servicing side of the business.

Industry Integrations and Platforms

We have deep domain knowledge on industry platforms having managed integrations with global stock management systems, practice management systems, external lead management systems and more.

Salesforce R&D Partner

As a Summit partner, GlobalLogic is trusted to participate in R&D activities with the Salesforce Automotive development team, enabling solutions built not just for now, but for the future of the Automotive industry.

How we help

Salesforce increases customer satisfaction

GlobalLogic and Salesforce understand our clients’ business, which allows us to work with them as partners to deliver increased customer lifetime value.

Integrating CRM-DMS systems

We integrate customer and connected car data, including first-party telematics and CRM insights, to build trust and brand loyalty. Our Salesforce and DMS integration expertise ensures operational efficiency and a cohesive user experience.

Transforming customer data across business processes

We leverage connected technologies to unlock valuable insights, deliver personalized services, and optimize operations to accelerate growth and innovation. We transform connected vehicle and customer data into unified views, AI insights, and optimized journeys. Sharing this data across departments drives decisions, engagement, and meaningful offers, ultimately reducing churn and boosting CLV.

Streamlining online transactions

We leverage end-to-end technology to create direct-to-consumer auto digital sales and service platforms. Our digital retailing solutions enable end-to-end online vehicle transactions (new, stock, aftersales, service packs). Our Salesforce solution integrates finance, trade-ins, and payments, providing a unified omnichannel e-commerce experience across all customer touchpoints.

Unlocking the potential of legacy data

We unlock data from legacy platforms and transform it into actionable insights to enhance the customer experience. We harness AI, IoT, and real-time analytics to deliver predictive and proactive maintenance solutions. We apply advanced analytics to this data to optimize campaigns, and derive meaningful offers that drivers value.

Simplifying contract management

Our simplified and automated contract management solution is managed from one system and one interface for ease of use. Key features include: automated contracts, tracking, revisions, document storage, and digital signing using DocuSign/Conga.