An industrial approach to AI in financial services

The renowned tech publication CIO.com recently featured an article where Scott Poby, Chief Technology Officer for GlobalLogic’s Financial Services & Consumer Business, details our firm’s successful application of an “industrial AI approach” to the financial sector. Given the mission-critical nature of financial systems—where model errors can have severe financial and reputational consequences—Poby explains that GlobalLogic treats AI as a product, prioritizing reliability and governance from the start. He notes that the industry must move past common “pilot purgatory,” where promising proofs-of-concept fail to scale into production. Crucially, Poby states, “Whether it’s on the trading side or the money management side, errors can scale quickly and force things to shut down.” To counter this, we focus on an early, ROI-driven assessment and integrate human-in-the-loop checkpoints and end-to-end audit trails, ensuring that every AI action is explainable, reversible, and compliant, thus building the foundation of trust necessary for truly transformative and scalable AI outcomes.

Read the full article here