AI Solution Engineer IRC264012

Description

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Requirements

– 2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup
– Comfortable moving fast in a startup where roles and responsibilities are fluid
– Track record of running sophisticated, multi-threaded projects in a hybrid
– Experience with low-code tools
– Experience with LLMs and AI techniques. Proficiency in engineering concepts – RAG, APIs, scraping, error handling (probably some experience with application development)
– STRONG english and prompting skills
– Ability to read LLM outputs and make changes to prompts, RAG (via our platform)
– Experience automating processes with workflow automation tools like Zapier
– Strong analytical skills with experience using data to advise decision making
– Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana
– Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs
– Familiarity with Python and JavaScript preferred
– Superb written and verbal communication skills.

Job responsibilities

– Build AI growth workflows using AirOps that we can use both internally and to productize for customers in different verticals
– Evolve our services delivery playbook and resourcing, moving between execution and strategy
– Use AirOps platform to improve our internal and customer facing processes and prove out new use cases
– Partner with our Growth, Marketing, Sales, and Product teams to build new templates and workflows aligned to product launches and customer expansion opportunities
– Work cross functionally with engineering, design, CX, growth, and content team members to bring features to market quickly & iterate based on feedback
– Keep a close eye on performance; analyze trends and patterns to propose solutions for enhancing business outcomes; regularly share findings and recommendations with the Exec team
– Partner with design team on UX research initiatives sought at improving customer engagement & conversions throughout the customer journey
– Test the product and provide feedback to improve the customer experience and usability

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.