Assistant Manager IRC266692

Description

1. Project/Delivery Management: Responsible for managing end to end process.
Provide status around planned V/s progress across delivery functions to internal and external stakeholders. Provide accurate status based on various measurable delivery parameters including Capacity & Scope

2. People and Performance Management: Managing a large size team. Drive performance management across the workforce by applying and implementing best in class performance metrics. Define, implement and measure different KRA (Key Result Areas) for the workforce leading overall performance improvement. Define and implement a tangible action plan based on the measurement of different KRAs. Drive performance improvements across the project for areas which need immediate attention.

3. Stakeholder Management: Manage expectations across stakeholders (Internal support teams and clients) in terms of overall service delivery. Liaison as a change agent to have common understanding on different topics where potential conflicts are there. Strong in communication with tactical approach in order to address issues of varying complexities

Requirements

• Should be working as Assistant Manager. Strong People management skills. Capability to handle large team-size(120 HC) 
• Knowledge on SLA, TAT & metrics related to Productivity, Quality, Shrinkage, Attrition, Absenteeism, Performance review etc.,
• Should have excellent communications skills.
• Should have industry experience in managing large-scale projects.
• Good project management experience, ability to define projects and execute within timelines and with multiple stakeholders and proven ability to deliver projects on time and to budget.
• Ability to effectively influence and communicate cross-functionally with all levels of management and having excellent verbal and written communication skills.

• Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment

• Open to shift timings and flexible to stretch work hours based on business requirements

Job responsibilities

1. Project/Delivery Management: Responsible for managing end to end process.
Provide status around planned V/s progress across delivery functions to internal and external stakeholders. Provide accurate status based on various measurable delivery parameters including Capacity & Scope

2. People and Performance Management: Managing a large size team. Drive performance management across the workforce by applying and implementing best in class performance metrics. Define, implement and measure different KRA (Key Result Areas) for the workforce leading overall performance improvement. Define and implement a tangible action plan based on the measurement of different KRAs. Drive performance improvements across the project for areas which need immediate attention.

3. Stakeholder Management: Manage expectations across stakeholders (Internal support teams and clients) in terms of overall service delivery. Liaison as a change agent to have common understanding on different topics where potential conflicts are there. Strong in communication with tactical approach in order to address issues of varying complexities

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.