Assistant Manager (QA and UAT) IRC273009

Description

GlobalLogic is seeking a proactive and results-driven Assistant Manager to support daily operations, manage team performance, and contribute to strategic planning and execution. The ideal candidate will work closely with the Manager and other stakeholders to drive team efficiency, ensure service excellence, and meet business goals

Requirements

• we are looking for an experienced and proactive Product Operations Consultant focusing on launch coordination and operational excellence.
• This role will be essential in ensuring seamless product launches, robust testing, and effective communication across internal stakeholders.
• Drive adoption on multiple product features by coordinating communication and support efforts.
• Regularly test existing products and provide feedback on their functionality, identifying bugs and areas for improvement.
• Create Standard Operating Procedures (SOPs) and comprehensive documentation for new product features and launches.
• Engage internal contributors (ICs) by sending launch communications and coordinating launch-related aspects with multiple internal teams.
• Lead QA and UAT execution to ensure launch-readiness.
• Participate in post-launch retrospectives, focusing on operational processes and identifying areas for improvement in future launches.

Job responsibilities

• Demonstrated experience in project/program management, or a similar role with a strong focus on product launches and operational processes.
• Experience in enforcing structured QA and UAT processes.
• Ability to create comprehensive trackers covering compliance and testing checkpoints.
• Proven ability to coordinate multi-market launches and ensure stakeholder sign-offs.
• Strong communication and interpersonal skills, with the ability to bridge execution gaps between planning and delivery.
• Experience in driving adoption and sharing feedback with business teams.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.