NetSuite SME IRC274729

Description

GlobalLogic is looking for a highly skilled NetSuite Subject Matter Expert to support our technical teams with advanced integration guidance, environment management, and issue resolution. In this role, you will leverage your deep expertise in NetSuite ERP and its APIs to ensure robust platform performance, faster root cause analysis and improved customer experience.

Requirements

• 5+ years of practical experience working with NetSuite ERP and CRM platforms.
• Proficient in SuiteTalk, SuiteScript, and NetSuite connector technologies.
• Solid expertise in API integration, metadata management, and debugging tools.
• Demonstrated ability to manage token-based authentication and security roles within NetSuite.
• Previous experience supporting enterprise or SaaS-based customers is highly desirable.
• Strong communicator with a proven track record of effective cross-functional collaboration.
• Must possess any graduation degree (Must have Provisional Certificate & Consolidated Marks
• Memo)
• Must be willing to work from office & in rotational shifts (5 Working Days & 2 Week Offs)
• Must be ready to join immediately

Job responsibilities

• Configure, maintain, and optimize NetSuite sandbox and test environments.
• Troubleshoot, replicate, and resolve customer-reported issues related to connectors and APIs.
• Manage token-based authentication (TBA), including roles and permission schemes.
• Validate connector/API compatibility across various NetSuite versions and WSDL updates.
• Partner with engineering and support teams to reduce ticket recurrence and improve platform stability.
• Develop technical playbooks, RCA documentation, and support knowledge base content.
• Advise on NetSuite integration best practices and ensure alignment with enterprise needs.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.