Technical Writer IRC266672

Description

We’re looking for a skilled Technical Writer with a passion for clarity and developer experience to join our team. In this role, you will work closely with engineers, product managers, and developer advocates to create world-class documentation for our public-facing APIs. Your work will directly impact how developers understand, adopt, and succeed with our platform.

You’ll be joining a globally distributed product organization with teammates in Canada, the UK, and across Europe. While many of us enjoy in-person collaboration when possible, we’re fully equipped to support remote work.

Our team works closely with product designers, engineers, and researchers to build tools that help over 3,400 customers make smarter decisions through human insight. We value transparency, inclusivity, and a shared commitment to solving meaningful problems. We believe the best outcomes come from diverse perspectives and open, honest collaboration.

We’re driven by values that shape how we work together every day:
Teamwork, ownership, accountability, proactivity, transparency, empathy, inclusivity, and a commitment to continuous learning and growth.

 #LI-TY1 #LI-Remote

Requirements

• 3+ years of experience as a technical writer, developer advocate, or similar role focused on API documentation.
• Strong understanding of RESTful APIs, HTTP methods, JSON, and authentication methods (OAuth, API keys).
• Experience reading and interpreting API specifications (e.g., OpenAPI/Swagger).
• Ability to read code samples (e.g., in Python, JavaScript, or other modern languages) and explain their function clearly.
• Excellent writing, editing, and communication skills with a keen eye for detail.
• Experience with documentation tools such as Markdown, static site generators (e.g., Docusaurus, Hugo), and version control (Git).
• Comfortable working in a fast-paced, collaborative, and technical environment.

 

Nice to have:

• Experience working directly with developer platforms or SaaS products.
• Familiarity with GraphQL or Webhooks.
• Background in software development or computer science.
• Contributions to open-source documentation or developer portals.

Job responsibilities

• Own the creation, maintenance, and quality of API documentation including reference docs, guides, use cases, and changelogs.
• Translate complex technical concepts into clear, concise, and accurate documentation for a developer audience.
• Collaborate with engineering and product teams to understand API design, use cases, and release timelines.
• Contribute to the development of documentation standards, templates, and tooling to improve efficiency and consistency.
• Incorporate feedback from internal and external developers to continuously improve documentation quality.
• Advocate for developer needs and help shape the overall developer experience through content.
• Keep up-to-date with REST, GraphQL, and other modern API paradigms and tooling.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.