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Mastering the Three Fundamentals of Omni-CX

By Zaheer Gilani

GlobalLogic's CX Value Chain Assessment is designed to help clients take a customer-centric and pragmatic approach to understanding their organisation’s ability to effectively sense (predict) and respond (proactive, personalised) to their omni customers with branded goods, services, and product experiences.
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Published on: May 4, 2021

Experience DesignCommunicationsConsumer and RetailFinancial ServicesHealthcareMediaTechnology
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The Changing Face of the Customer

By Zaheer Gilani

The CX ecosystem will continue to evolve and the boundaries between online and offline worlds will continue to blur.
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Published on: April 29, 2021

Experience DesignTechnology
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Success Has Many Parents

By Dr. Jim Walsh

The adage, "Success has many parents, while failure is an orphan" is especially true in business milestones.
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Published on: April 8, 2021

InsightsPerspectiveTechnology
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How Open Banking is Revolutionizing the Financial Services Industry

By Romen Mukherjee

Open banking is making it easier than ever for banking clients to share their financial data with Fintechs and third-party providers.
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Published on: April 5, 2021

Big Data & AnalyticsCloudDigital TransformationFinancial Services
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Digitalization in the Energy & Utilities Sector

By Yana Arnautova

Let's talk about about why energy and utilities companies are becoming more data-driven and moving faster to the cloud.
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Published on: March 15, 2021

Big Data & AnalyticsCloudManufacturing and Industrial
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The Cost of Online-Only Interactions

By Dr. Jim Walsh

More of our work and personal interactions occur online. Technology has made it faster and easier to connect — but at what cost?
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Published on: February 17, 2021

PerspectiveProject ManagementTechnology
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Why Gen Zers Aren’t Sports Fans (And What Broadcasters Can Do About It)

By Yuriy Mykhaylyuk

Technology is the cornerstone of how Gen Zers interact with the world. Can it also turn them into more avid sports fans?
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Published on: February 17, 2021

AI and MLExperience DesignInsightsOTTMedia
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Jira Service Management 4.15.x release notes

By GlobalLogic Marketing

Mindville Insight is a powerful app for asset and configuration management that lets you create and manage your IT and business assets, and interact with them through requests, incidents, changes, and more. Whether it’s hardware, software, or office equipment, you can see everything you own at a glance and categorize it in a clear way.
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Published on: February 12, 2021

AtlassianTechnology
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Illuminating Insights Hidden in Dark Data

By Vivek Sinha

Explore the benefits of automating the advanced analysis of dark data. Learn how to derive value and meaningful insight from otherwise challenging unstructured data.
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Published on: February 5, 2021

AI and MLBig Data & AnalyticsDigital TransformationAutomotiveCommunicationsConsumer and RetailFinancial ServicesHealthcareManufacturing and IndustrialMediaTechnology
 
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