Case Studies

From strategy to impact: Revolutionizing Home Healthcare with HHAeXchange

 

Home healthcare is expanding rapidly, and HHAeXchange—through its strategic collaboration with GlobalLogic—is leading the way. Together, we are empowering caregivers, improving outcomes for millions of patients, and setting new standards for technology-enabled care.

With major growth opportunities on the horizon, including three large contracts, HHAeXchange made a bold strategic bet on GlobalLogic. This partnership quickly became the catalyst for accelerating innovation, scaling delivery, and driving lasting impact:

  • Financial Success: Revenue rose to $240M with $100M EBIT, even enabling the acquisition of its largest competitor.
  • Productivity Gains: AI-driven development boosted productivity by 20–30%, halving development timelines.
  • Customer Support: Enhanced product initiatives and stronger customer support drove measurable improvements in NPS.
  • True Partnership: Co-creation and transparency defined the collaboration, including joint strategy sessions.

The vision is clear: smarter, more connected technology to enable caregivers, families, providers and payers to deliver the best care in the home and community.  From medication management to telehealth and proactive monitoring, HHAeXchange and GlobalLogic are designing a future that makes home healthcare more effective, efficient, and human.

Watch the conversation with Srini Shankar, President & CEO of GlobalLogic, and Paul Joiner, CEO of HHAeXchange, as they share how this partnership is transforming the industry.

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