AI/ML in Claims Processing

Akansha Jain, Prachi Dwivedi, and Sneha Parihar

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Artificial intelligence (AI) and machine learning (ML) are revolutionizing the insurance industry by improving risk assessments, reducing payouts on fraudulent claims and boosting customer experience. Companies who implement such technologies can expect to see customer satisfaction increase and operational costs drop.

In this whitepaper we’ll detail the specifics of telematics, chatbots and machine learning. Learn how each of them are currently being used to save companies both time and money by reducing hours spent dealing with tedious paperwork and lowering loss ratios through calculating more accurate predictive models.