GlobalLogic Data Rights Management

A platform that presents a visionary solution to automate your complex Subject Rights Requests

Overview

At the heart of any modern privacy regulation around the world, government agencies are committed to ensure that Individuals (data subjects) have the right to make requests to review and manage their Personal Identifiable Information (PII) that organisations data controllers / processors hold upon them commonly referred to as Subject Rights Requests (SRRs).

Globally both consumers and employees are becoming increasingly aware of their data rights and how to exercise their rights.

Until now, technology has offered very few options to the Data Controller in providing a truly automated, scalable end-to-end, self-service process – specifically in meeting Subject Rights Requests (SRRs). According to a Gartner survey, most organizations are processing between 51 and 100 SRRs per month, with processing of a single access request costing more than $1,500.

Our new global platform presents a visionary solution to your complex SRRs management needs. One which is proven to bring unrivalled efficiency gains. A typical cost of processing a single access request across our platform is approx. $235 or lower depending on the volumes — a staggering 84% below the average cost of $1,500.

Business Needs

Replace existing manual, labour intensive data privacy processes with a fully automated scalable, flexible and configurable solution with key requirements such as,

• Records & Risk Management
• Risk Screening
• DPIA
• Subject Rights Requests Management
• Data Mapping
• Knowledge Store
• Ticketing

Mitigate regulatory and reputational risk with an end-to-end audit trail providing evidence for all access, amendment and deletion of data.

Utilize existing data privacy workflows to aid seamless integration and adoption.

Accelerate SRR fulfillment whilst lowering costs and ensuring reliability.

A modular solution to support existing and emerging regional or global privacy laws and regulations.

Value Proposition

It’s simple, intuitive, and cost-efficient

  1. Manage PII for all existing and new customers as well as employees is managed, controlled, and audited
    across a single platform.
  2. Information is presented in a user-friendly way that’s easy to navigate, access and manage – driving
    cost-efficiency.
  3. A platform that supports existing and emerging Global Privacy and Regulation laws.

It’s scalable, flexible, and configurable

  1. The platform provides flexible workflow configuration that supports existing as well as new
    workflows and can be adapted to specific needs, including meeting any global data rights management
    policies.
  2. Key requirements such as records and risk management, risk screening, ticketing, knowledge
    store, DPIA, SRR management and data mapping, are supported as standard.

It’s automated, auditable, and secure

  1. The platform enables the automated editing, censoring, and obscuring of any personal or PII-based
    information that is not required to be kept as part of ongoing regulatory and business-related
    records.
  2. Audit trails provide evidence for all access, amendment, and deletion of data.
  3. Secured by adherence to BSI 10008 and ISO 27001 standards.

Self-service enabled

  1. Data subjects can be provided with direct secure access to the platform empowering them to control their
    own information.
  2. This improved experience will lead to higher customer trust and satisfaction along with improved
    operational efficiency.

Platform Module Features

Data mapping

Risk screening

Data protection Self-Assessment

Rights request management

ROPA / A30 records

Data protection Impact Assessment

Risk management

Ticketing

Knowledge stores

Benefits

If Data Rights Management feels awkward and time-consuming, you’ve got an ally in us. After encountering one too many pain points when it came to the management of Data Rights, GlobalLogic developed the solution we wish was on the market. Using our digital engineering experience to build a sophisticated end-to-end solution, we cut through the complexity and reduced our own Data Rights response times by 85%. We now want to share the solution with you.

Our solution is not just a workflow tool or a redaction tool, it’s a streamlined, automated, multi-lingual platform. It provides a global secure, scalable, and self-service solution that is fully auditable, and future proofs Data Controllers’ needs and requirements.

By investing in a single platform to deliver a sustainable, proactive customer and Data Privacy Office experience, you remove the need for multiple data rights management suppliers and technologies. Not only will this save you time, money, and a calendar reminder to renew several annual licenses, you’ll gain a partner who’s walked the walk, understands your pain points and designed a solution that solves them.

Let’s Work Together

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