Salesforce Project Manager / Scrum Master IRC292242

Description

lobalLogic, a Hitachi Group company, is a trusted partner in design, data, and digital engineering for the world’s largest and most innovative companies. Since our inception in 2000, we have been at the forefront of the digital revolution, helping to create some of the most widely used digital products and experiences. Our purpose is to positively impact society and the planet through cutting-edge technology. Together with our clients, we are engineering impact through intelligent products, platforms, and services that are designed for desirability, engineered for excellence, and curated for intelligence.

Requirements

Job Description

IT professional with 10+ years of experience and strong expertise in Agile coaching. Adept at guiding teams across Scrum, Kanban, and Lean Agile practices, mentoring team members, and driving process improvements in dynamic, cross-functional environments.

Experienced in running PI planning, defining metrics and KPIs (velocity, cycle time, lead time), and collaborating effectively with Product Owners, Admins, Developers, QA, and DevOps teams. Holds Agile certifications (preferred) and excels in stakeholder management and organizational transformation initiatives.

I am looking for opportunities that require a minimum of two hours of overlap with the US Mountain Time (MT) zone. Typically, these overlapping calls will run from 8:00 PM IST to 10:00 PM IST, though the role may occasionally require a bit more availability for planned retrospectives and team engagements.

Preferred Certifications
CSM / PSM
Agile Coaching certifications (ICP-ACC or similar)

Key skills – Must Have

• Salesforce
• Agile Coaching
• Scrum Master
• Stakeholder Management
• Agile Metrics & Reporting
• Project Management

Experience Range
10 – 12 years total experience
6+ years as Scrum Master / Agile Coach
Experience handling 10–15 member teams

Job responsibilities

Job Responsibilities
Facilitate and guide Scrum ceremonies where required and enable teams to self-manage.
Coach teams, Product Owners, and stakeholders on Agile mindset and best practices.
Identify and remove impediments impacting team productivity and delivery.
Drive continuous improvement using retrospectives and actionable insights.
Track and analyse Agile metrics like velocity, cycle time, and predictability.
Collaborate with DevOps teams to support smooth Salesforce releases.
Improve team collaboration, ownership, and delivery efficiency.
Support backlog refinement and ensure user stories are well-defined.
Align team delivery with business goals and stakeholder expectations.

Required Skills
Strong knowledge of Scrum, Kanban, and Agile principles.
Experience in Agile coaching and mentoring teams.
Good understanding of Agile metrics and reporting.
Strong communication and stakeholder management skills.
knowledge of Salesforce platform and release process.
Managed couple of salesforce development projects
Familiarity with Jira / Azure DevOps or similar tools.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.