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In today’s extremely competitive business environment, customers are more demanding than ever and will abandon a business that is too slow to respond. This has put an onus on IT to deliver solutions that provide a holistic and uniform experience to the customer, across all business channels. Microservice architecture has the potential to address this business challenge; it is all about achieving speed and safety at scale and it provides the flexibility to pick and choose technology for implementing a solution. This approach positions IT as a business partner rather than in a traditional support role.
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