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Associate Consultant
Content Engineering
5-10 years
India - Hyderabad
Fraud Detection & Prevention, Management, Operations Support, Risk Management
On-site
GlobalLogic looking for a graduate in Finance, Risk Management, Computer Science, or a related field with 4+ years of experience in fraud detection, risk management, or compliance. The ideal candidate should understand fraud patterns (ATOs, chargebacks, spoofed domains), have familiarity with KYB/KYC, and possess strong analytical, communication, and problem-solving skills. Experience with tools like Salesforce or Jira and basic Excel proficiency are preferred.
• Minimum 4+ years of relevant experience in fraud detection, risk management, or compliance roles.
• Basic understanding of fraud patterns such as ATOs, chargebacks, spoofed domains, and payment anomalies.
• Familiarity with KYB/KYC processes and onboarding compliance is preferred.
• Working knowledge of tools such as Salesforce, Jira, or similar CRM/fraud investigation platforms is a plus.
• Proficiency in Microsoft Excel; knowledge of SQL or data visualization tools is an added advantage.
• Excellent written and verbal skills to include coaching and interpersonal skills.
• Must possess any graduation degree (Must have Provisional Certificate & Consolidated Marks Memo)
• Must be willing to work from office & in rotational shifts (5 Working Days & 2 Week Offs)
• Assist in investigating fraud patterns, including Account Takeovers (ATOs), fake employee or company setups, suspicious domains, and payment anomalies such as chargebacks and voucher abuse.
• Support KYB/KYC verification processes for onboarding businesses globally to ensure legitimacy and compliance.
• Perform root cause analysis and impact assessments on high-risk cases in collaboration with senior team members.
• Monitor trends related to device changes, dormant accounts, and suspicious payment behavior using fraud detection tools and internal systems such as Jira and Salesforce.
• Collaborate with cross-functional teams, including compliance, legal, and domain hosting experts, to resolve fraud cases effectively.
• Document case details accurately and maintain up-to-date records in internal tracking tools.
• Contribute to the updating and improvement of Standard Operating Procedures (SOPs) and risk-handling guidelines.
• Support the development of reports and dashboards to communicate fraud insights and trends to stakeholders.
Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.
Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.
Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!
High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
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