Senior Salesforce Administrator IRC280489

Description

Role Purpose
We are seeking a Senior Salesforce Administrator to lead the operational health, scalability, and governance of our Salesforce platform.
You will serve as the technical owner of configuration, automation, and release management – ensuring Salesforce operates as a reliable, high-performing system that supports commercial, product, marketing, and finance workflows. This role also provides mentorship to a junior salesforce admin and acts as a trusted advisor to product and development teams, balancing short-term business needs with long-term architectural integrity.

Why Join
Play a central role in rebuilding Salesforce into a secure, scalable, and high-performing platform.
Lead governance and enablement for a rapidly growing commercial organisation.
Collaborate closely with product, data, and development peers on a modern tech stack.
Influence system design and standards that underpin future growth and investment readiness.

Requirements

Skills & Experience
5 – 8 years’ experience administering complex Salesforce environments (Sales Cloud essential; Service or CPQ exposure desirable).
Certified Salesforce Administrator (Advanced Admin preferred).
Proven expertise with declarative tools – Flows, Validation Rules, Record Types, Dynamic Forms, and Lightning App Builder.
Experience managing multi-environment setups (Full/Partial sandboxes, DevOps pipelines).
Familiarity with data integration tools and ETL concepts (e.g. Fivetran, MuleSoft, Atlan, BigQuery).
Strong understanding of Salesforce security model and profile/permission architecture.
Hands-on experience with release management and metadata deployment tools (Change Sets, Gearset, or similar).
Excellent documentation, problem-solving, and communication skills.
Comfortable working in agile, cross-functional teams and mentoring junior admins or analysts.

Job responsibilities

Key Responsibilities

Platform Administration & Configuration
Own day-to-day administration of Salesforce, including user management, profiles, roles, permission sets, and security controls.
Design and maintain declarative automations (Flows, Process Builder, Validation Rules, Assignment Rules).
Implement scalable page layouts, record types, and Lightning App customisations.
Manage environment strategy (Production, Full/Partial Sandboxes, UAT) and ensure safe, auditable deployments.

System Governance & Best Practice
Enforce Salesforce governance standards – naming conventions, documentation, change control, and version tracking.
Conduct regular audits of field usage, automation logic, and metadata to prevent bloat and technical debt.
Maintain platform documentation, system maps, and configuration logs in Confluence or equivalent repositories.
Champion declarative-first design and partner with Developers only when code is the most efficient path.

Data Quality & Integration Support
Partner with Product Analysts and Developers to maintain clean, reliable data models.
Implement validation and deduplication frameworks using native tools and data management platforms (e.g. Fivetran, Atlan).
Support data migration and enrichment efforts across CRM, ERP, and marketing systems (e.g. HubSpot, NetSuite, Slack, Gong).
Monitor integration performance and help troubleshoot sync or schema issues.

Release Management & Testing
Oversee release cycle management – from sandbox build to UAT and production deployment.
Use DevOps or metadata deployment tools (Change Sets, Gearset, Copado, or equivalent).
Coordinate user acceptance testing, track bugs, and document post-release improvements.
Ensure rollback and contingency procedures are in place for all major releases.

Training, Enablement & Support
Act as the first line of technical support for end-user issues and requests.
Deliver hands-on training sessions and create guides that improve adoption and reduce admin overhead.
Mentor junior team members and provide technical direction for continuous improvement.

Continuous Improvement & Innovation
Monitor platform metrics (usage, automation errors, API calls) to identify improvement opportunities.
Recommend process automations and simplifications that enhance efficiency and user satisfaction.
Stay current with Salesforce releases and introduce relevant new capabilities where justified by business value.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.