Support Analyst (Data) IRC280468

Description

Big TELCO in USA

Requirements

Qualifications
Proven experience in a data-focused role (ETL Analyst, Data Quality Analyst, or ETL Tester), with a track record of performing data validation and reconciliation.
Strong proficiency in SQL for querying databases and validating data.
Understanding of ETL Concepts.
Knowledge of microservice-based architecture, RDBMS concepts, and how data integration is managed in a distributed system.
Understanding with monitoring tools like Splunk, Grafana, or AppDynamics to investigate and track data-related issues.
A working understanding of message queues, particularly RabbitMQ and Kafka.
Excellent analytical and problem-solving skills with a high level of attention to detail.
Strong communication and interpersonal skills for effective collaboration and timely issue escalation.
Demonstrated ability to take initiative and work independently in a fast-paced environment.

Job responsibilities

“Responsibilities “
Execute and Monitor Data Pipelines: Run and monitor scheduled ETL jobs and pipelines, understanding how data flows through a microservice-based architecture. Utilize monitoring tools like Splunk, Grafana, and AppDynamics to track health, performance, and data streams, particularly from RabbitMQ and Kafka.
Ensure Data Integrity: Perform thorough data validation and sanity testing on source and target data to ensure accuracy, completeness, and consistency. Systematically compare and verify data across multiple sources and microservices to identify, investigate, and resolve discrepancies through regular data reconciliation.
Troubleshoot and Resolve Issues: Analyze, diagnose, and resolve data pipeline failures, delays, and other operational problems within a distributed microservice environment. Work closely with cross-domain teams and microservice developers to triage data issues, facilitate prompt resolution, and escalate issues to management before they impact timelines or business outcomes.
Apply RDBMS Concepts: Utilize a strong understanding of Relational Database Management System (RDBMS) concepts such as database schemas, normalization, and keys (primary, foreign) during data validation, reconciliation, and troubleshooting tasks.
Communicate Effectively: Proactively escalate issues to management with a clear, factual assessment of potential impacts on timelines and business outcomes. Work closely with cross-functional teams to communicate issue status and recommended actions.
Identify and Document Defects: Document data quality and reconciliation issues, track them through to resolution, and perform or assist in root cause analysis (RCA) to prevent future occurrences.
Contribute to Process Improvement: Proactively identify opportunities to improve existing ETL, data validation, and reconciliation processes to enhance efficiency, quality, and overall data reliability.
Maintain Documentation: Ensure all data lineage, reconciliation reports, and process documentation are accurately maintained for transparency and accountability.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.