Integration Engineer IRC279586

Description

Our project is focused on enhancing channel partner program productivity and profitability by automating marketing, sales and operational processes.

Our customer is US-based company s, the Enterprise Channel Management leader and long-term business partner of GlobalLogic.

We’re looking for an integration engineer to join our team and help continue the growth of Client’s channel marketing platform. We are looking for talented individuals that have a strong sense of accountability and urgency in meeting tasks, able to work independently, as well as within a cross-functional team environment.

Successful candidate will work in a friendly team through all phases of product development including design, implementation and release. We encourage our engineers to study new technologies and bring fresh ideas that can benefit the project.

Requirements

List any experience required for this position.
● Skilled and interest in solution architecture and analysis (iPaaS, API experience or other 3rd party integration tools is a plus)
● At least one years’ experience working for a software vendor, reseller or consultancy in a customer facing role implementing software projects for clients
● Specific background in channel management, CRM/PRM solutions, marketing automation or other business applications is a strong advantage
● Skilled at interfacing with all levels of an organization and direct customer/client management experience
● Excellent communication skills: written, spoken, telephone and presentations
● Ability to deliver highly accurate written documentation
● Lambda, SOQL,HTML/CSS/JS is a plus

Personal Attributes:
● Self-motivated and capable of prioritizing and delivering tasks independently
● Highly intelligent and quick to learn
● Commitment to achieving the highest standards of project delivery
● Ability to set and manage priorities judiciously
● Strong attention to detail
● Effective analytical skills
● Able to establish, develop and maintain positive, long-term working relationships with team members and clients
● A result driven, pro-active, enthusiastic and adaptable team player who relishes a challenge and the chance to expand and grow their skills
● Ability to focus on assigned tasks until completion
● Great written English, plus strong telephone and personal communication skills for both internal and external presentations
● Must be legally authorized to work in country of employment

 

#LI-TY1 #LI-Remote

Job responsibilities

Responsibilities include but are not limited to:
● Work within a multi-disciplinary team on customer implementation/integration projects which involves taking the leading or supporting role in workshops, requirements gathering, analysis, design and customer documentation while collaborating closely with the client and internal departments to make sure the delivered quality solution meets or exceeds the customer’s specified requirements.
● Gain knowledge and experience to become an SME for a customer’s environments (Integrations, Configurations and Customizations) and work with Support to resolve customers’ issues relating to their unique environment while also maintaining the necessary documentation
● Collaborate with internal teams such as Professional Services, Marketing Operations, Engineering and Product
● For integrations and customizations, work with a Senior Architect on detailed functional and technical specifications, preparing change requests and estimates as appropriate
● Manage customer expectations, identifying and communicating issues and risks, as well as resolving to ensure customer success
● Be involved in, and where applicable develop and lead initiatives to improve internal processes, documentation, customer satisfaction and speed of delivery
● Develop and maintain a deep knowledge of the Clients products, the business processes and best practices involved in partnering automation and management
● Build knowledge of best practice in solution architecture, business analysis and project management and begin to work towards professional skills to the highest level

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.