Description
GlobalLogic, a Hitachi Group company, is a trusted partner in design, data, and digital engineering for the world’s largest and most innovative companies. Since our inception in 2000, we have been at the forefront of the digital revolution, helping to create some of the most widely used digital products and experiences. Our purpose is to positively impact society and the planet through cutting-edge technology. Together with our clients, we are engineering impact through intelligent products, platforms, and services that are designed for desirability, engineered for excellence, and curated for intelligence.
Requirements
Basic Qualifications (Required Skills/Experience)
• 10+ years of experience in IT asset management or related operational roles.
• Hands-on experience managing both software and hardware asset inventories.
• Experience with configuration management / CMDB concepts and practices.
• Working knowledge of ITIL and service management best practices.
• Experience using Flexera for asset management, software asset management, or inventory/compliance
support.
• Strong attention to detail and commitment to data accuracy.
• Experience working with cross-functional teams such as ITSM, infrastructure, security, procurement, or
finance.
• Strong communication, documentation, and collaboration skills.
Preferred Qualifications
• Experience in a software, SaaS, or similarly lean, modern environment.
• Experience supporting asset management in Jira Service Management / Assets or another CMDB-enabled
platform.
• Experience with API integrations connecting asset or CMDB systems to source-of-truth platforms.
• Experience deploying and maintaining discovery tooling such as discovery agents, MID Servers, or
beacons.
• Comfort establishing new discovery/integration patterns and troubleshooting existing discovery schedules.
• Experience with software licensing, renewal management, and compliance reporting.
• Familiarity with cloud, SaaS, server, or virtual infrastructure asset tracking.
• Asset management or ITIL certification.
Typical Education & Experience
Bachelor’s degree or higher in Computer Science, Information Technology, Engineering, Business Administration,
Science & Technology, or a related field.
Job responsibilities
Looking for a Sr IT Asset & Configuration Management Specialist I to build and maintain our IT asset and
configuration management practices as we modernize our service management environment. This role owns day-to-
day asset lifecycle activities and supports the accuracy, governance, and usability of our hardware, software, and
configuration data.
The ideal candidate has experience managing software and hardware assets, working with CMDB / configuration
management processes, and supporting ITSM practices in an ITIL-aligned environment. Experience with Flexera
and Jira Service Management is strongly preferred, along with exposure to API integrations and discovery tooling
— discovery agents, MID Servers, or beacons — used to keep asset and CMDB data current. This role partners
closely with ITSM, infrastructure, security, procurement, and operations teams to improve visibility, compliance,
and operational efficiency across the asset landscape.
Key Responsibilities
Asset lifecycle management
• Manage IT assets from procurement through deployment, maintenance, and retirement, maintaining
accurate hardware and software records.
• Support reconciliation, audits, and cleanup efforts to improve inventory accuracy.
Software & hardware asset management
• Track software entitlements, installations, usage, and renewals; support compliance, optimization, and audit
response.
• Manage end-user device inventory, including assignment tracking, lifecycle status, and
disposition/retirement.
• Maintain standards for asset tagging, categorization, and record-keeping.
Configuration management / CMDB
• Maintain configuration data and CMDB relationships between assets, CIs, services, applications, and
infrastructure.
• Support data quality controls, audits, and normalization of configuration records.
Flexera administration
• Administer Flexera for software/hardware asset management, using its data and tooling to improve
inventory, entitlement, compliance, and lifecycle visibility.
• Support data imports, reconciliations, and reporting within Flexera.
ITSM and process support
• Work within ITIL-aligned asset and configuration management practices, supporting incident, change,
request, and procurement processes.
• Contribute to documentation, standards, and process improvements for asset management operations.
Reporting and continuous improvement
• Build and maintain asset reports, dashboards, and metrics.
• Identify opportunities to reduce manual effort, improve data quality, and streamline asset processes.
What we offer
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
