Description
GlobalLogic is looking for a highly skilled Subject Matter Expert with 5+ years of experience in cloud technologies, software architectures, and system monitoring. The ideal candidate must have strong hands-on experience with GCP and be adept at analyzing, troubleshooting, and optimizing complex systems.
Requirements
- Plan, schedule, and coordinate technical training sessions on incident ownership, resolution, and communication skills, including both in-person and virtual setups.
- Manage training logistics, resources, and distribution of materials and access credentials.
- Handle technical onboarding logistics, including system access and team introductions.
- Create and manage user accounts on learning platforms and troubleshoot access issues.
- Track participant attendance, engagement, progress, and collect feedback.
- Analyze training data and generate reports on program effectiveness and impact on metrics such as time to proficiency.
- Identify training gaps, propose targeted interventions, and suggest improvements to content and delivery.
- Contribute to the development and enhancement of internal knowledge bases and training resources.
Job responsibilities
- Plan, schedule, and coordinate technical training sessions on incident ownership, resolution, and communication skills, including both in-person and virtual setups.
- Manage training logistics, resources, and distribution of materials and access credentials.
- Handle technical onboarding logistics, including system access and team introductions.
- Create and manage user accounts on learning platforms and troubleshoot access issues.
- Track participant attendance, engagement, progress, and collect feedback.
- Analyze training data and generate reports on program effectiveness and impact on metrics such as time to proficiency.
- Identify training gaps, propose targeted interventions, and suggest improvements to content and delivery.
- Contribute to the development and enhancement of internal knowledge bases and training resources.
What we offer
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
