Description
The next generation medical device controller relies on cellular connectivity to send data to the cloud and receive updates. With nearly one million active SIMs growing monthly, this role establishes a single owner to centralize SIM fleet management, eliminate cost/usage anomalies, and scale connectivity strategy for next-generation devices.
Requirements
- ~5 years of experience in cellular/IoT connectivity, SIM fleet management, and hands-on SIM lifecycle operation (e.g., AT&T Control Center).
- Strong background in Telco enterprise systems, Business Support Systems (BSS), and Business Process Management Systems (BPMS). Understanding cellular standards (LTE/5G/NB-IoT) from the perspective of data usage patterns would be a plus.
- Strong data analytics skills and capabilities (Excel, Power BI, SQL) to establish baselines, track usage patterns, and analyze billing/cost data.
- Experience with Cellular Subscription Management Services and enterprise cellular/mobile solutions would be a big plus.
- ~70% strategy & engineering and 30% operations; ability to lead cross-functional initiatives without direct authority.
Job responsibilities
- SIM Fleet Ownership & Operations: Act as the single owner for Insulet’s SIM fleet; manage the day-to-day administration, operational relationship and SIM inventory in the carrier management platform (AT&T Control Center).
- Usage & Cost Optimization: Build data baselines for usage and spend; analyze billing anomalies, zero-usage SIMs, and high-data devices; partner with Procurement, IT, and software teams to implement cost-reduction strategies and track savings.
- Process & Program Governance: Consolidate fragmented SIM stewardship tasks; define and standardize SIM lifecycle processes (activation, deactivation, returned-SIM procedure QWI-584, and QMS integration).
- Connectivity & Platform Strategy: Guide the connectivity roadmap for Omnipod controllers—evaluating eSIM/eUICC architecture, carrier options, roaming, and device data budgets as Insulet expands globally. Own network lifecycle monitoring to spot compatibility issues within both home and roaming networks worldwide.
- Cross-Functional Collaboration: Partner with Product Support, Cybersecurity, IT, Android software support team and SRE to optimize data behavior, streamline troubleshooting and RCA, and enforce security controls (APN configurations, access controls etc.). Be able to quantify the cost impact of each fix and track the fixes into software releases.
What we offer
Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.
Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.
DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.
Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.
Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.
Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
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