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Senior Business System Analyst IRC161250

Job: IRC161250
Location: United States - San Jose CA
Designation: Senior Specialist
Experience: 10-15 years
Function: Process Management
Skills: Business Analysis, Business Process Modelling, Oracle eBusiness Suite, Salesforce
Remote Yes

Description:

We seek an experienced business systems analyst to join our growing organization with expertise in ERP & CRM systems & applications, mainly focused on Lead-to-Order and Order-to-Cash. In this position, you will analyze existing systems for improvement, recommend new processes, and keep detailed reports of all structural and process changes. You must follow best practices and align with company goals while creating better procedures and solutions to increase performance and revenue. IT Applications business system analysis for automation and implementation of internal applications used at GL.#LI-AK1

Requirements:

    Education/Experience

    • Bachelor’s degree in Business Administration, Computer Science, or Information Technology from an accredited college or university, or equivalent experience. 

    • At least 7+ years of increasingly responsible experience in information technology technical support

    • Relevant experience working within a large, multifaceted organization consisting of cross-functional teams.

    • Project management experience is preferred.

    Knowledge/Skill Requirements

    • Experience with Salesforce  CRM systems is required

    • Experience with FinancialForce or other equivalent PSA systems is preferred

    • Experience with Oracle ERP EBS 12.1 or equivalent
    • Prior experience with modern business application tools like Coupa,  Tableau, Snaplogic, or similar integration platforms. 

    • Understanding of business analysis principles, processes, and techniques.

    • Ability to develop and prepare use cases, functional specifications, and technical requirements.

    • Demonstrates strong analytical and problem-solving skills.

    • Ability to make sound decisions consistent with the essential job functions Ability to effectively work alongside and communicate with people with a wide range of skills, experience, cultures, and capabilities.

    • Demonstrated ability to deliver business value through IT, balancing drive for continuous improvement with respect to local company culture and processes.

    • Demonstrated commitment toward customer service.

     

Job Responsibilities:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

    • Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.

    • Design new computer systems and applications by analyzing requirements; constructing workflow charts and diagrams, studying system capabilities; writing specifications.

    • Improve systems by studying current practices; designing modifications.

    • Recommend controls by identifying problems; writing improved procedures.

    • Defines project requirements by identifying project milestones, phases, and elements, forming a project team, and establishing a budget.

    • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.

    • Maintain system protocols by writing and updating procedures.

    • Provide references for users by writing and maintaining user documentation; providing help desk support; training users.

    • Maintain user confidence and protect operations by keeping information confidential.

    • Prepare technical reports by collecting, analyzing, and summarizing information and trends.

    • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications, establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

    • Contribute to team effort by accomplishing related results as needed.

    • Work with the appropriate Business Relationship Managers to review and understand the business’ expectations, evaluate requirements and propose options.

    • Provide business and centralized Information Services team visibility for ongoing IT initiatives.

    • Build collaborative relationships across the organization and with business unit personnel and management to effect a unified and customer-focused End User Service experience.

What We Offer

Exciting Projects:Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.

Professional Development:We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.

Excellent Benefits:We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

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    Recruitment for this and similar positions in GlobalLogic, a Hitachi Group Company is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Apply” button below. More details on how we process your personal data and what are your rights can be found in EU & UK Recruitment Privacy Notice. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic, a Hitachi Group Company your consent to process your personal data for the purpose of this recruitment process, press the “Apply” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU & UK Recruitment Privacy Notice. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Recruitment for this and similar positions in GlobalLogic, a Hitachi Group Company is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Apply” button below. More details on how we process your personal data and what are your rights can be found in EU & UK Recruitment Privacy Notice. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic, a Hitachi Group Company your consent to process your personal data for the purpose of this recruitment process, press the “Apply” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU & UK Recruitment Privacy Notice. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Recruitment for this and similar positions in GlobalLogic, a Hitachi Group Company is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Apply” button below. More details on how we process your personal data and what are your rights can be found in EU & UK Recruitment Privacy Notice. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic, a Hitachi Group Company your consent to process your personal data for the purpose of this recruitment process, press the “Apply” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU & UK Recruitment Privacy Notice. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    You can find more information about how GlobalLogic processes your personal data and what your rights are in the Recruitment Privacy Notice. If you are a California resident, more details on how we process your personal information can be found in the CCPA Recruitment Privacy Notice.
    You can find more information about how GlobalLogic processes your personal data and what your rights are in the Recruitment Privacy Notice.
    You can find more information about how GlobalLogic processes your personal data and what your rights are in the Recruitment Privacy Notice.
    You can find more information about how GlobalLogic processes your personal data and what your rights are in the Recruitment Privacy Notice.
    You can find more information about how GlobalLogic processes your personal data and what your rights are in the Recruitment Privacy Notice.
    You can find more information about how GlobalLogic processes your personal data and what your rights are in the Recruitment Privacy Notice.
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    Recruitment for this and similar positions in GlobalLogic, a Hitachi Group Company is constantly open. In order to apply and give us your consent to process your personal data for the purpose of such recruitments press the "Apply" button below. Please note, that as we operate worldwide, your data may be transferred outside of Ukraine. We make sure it is done in a safe and transparent manner and provide you with the appropriate guarantees of non-interference in personal and family life. By applying for this position you also consent to such data transfers.

    More details on how we process your personal data and what are your rights can be found in Privacy Policy. Remember that you can withdraw your consent at anytime, for example by sending an e-mail at privacy@globallogic.com.