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Senior Field Application engineer IRC152028
| Job: | IRC152028 |
| Location: | Ukraine - Lviv |
| Designation: | Senior Engineer |
| Experience: | 3-5 years |
| Function: | Product Support |
| Skills: | Network, Network Testing, Networking |
Description:
Edge team works on 2nd generations of Harmonic (NASDAQ: HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud-native CMTS.
These solutions allow cable operator companies to deliver IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.
The system is based on microservice architecture and is running on general-purpose CPUs. It doesn’t require using ASICs and makes it possible to run the SW both on the bare metal servers as well as on the private cloud infostructure. CableOS is a pioneer in DOCSIS software-defined networking (SDN) with all the benefits it gives to the service providers.
GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 with providing professional services for Customers.
To learn more – please visit
Requirements:
- B.Sc. in computer science, SW Engineering or equivalent;
- 5+ years of experience in System Integration / Professional Services/ Tier 3 ISP WAN networking team;
- Deep knowledge in networking protocols – CCNP level;
- Linux hands-on experience;
- Fluent English (writing and speaking).
Preferences:
- Deep knowledge in Kubernetes/PON/DOCSIS;
- Knowledge of RF Testing equipment, traffic generators, network sniffer.
Job Responsibilities:
- Research for the root cause, troubleshoot, and investigate issues using multiple tools;
- Respond to and resolve complicated customer issues and requests, which cannot be resolved by our Tier 2 support team;
- Join efforts with R&D and the PM to provide issue resolutions and implement product features;
- Work closely with Tier 2 support and PM to prioritize issues, communicate status, and oversee end-to-end resolution.
What We Offer
Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to participate in creating market-defining products using the latest technologies.
Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.
Professional Development: Our dedicated Learning & Development team regularly organizes certification and technical / soft skill training to help you realize your professional goals.
Excellent Benefits: We provide our consultants with competitive compensation and benefits
Fun Perks: We want you to love where you work, which is why we host sports classes, cultural, social and team building activities such as sports competitions and end-of-year corporate parties. Our vibrant offices also include dedicated GL Zones and rooftop decks where you can drink coffee or tea with your colleagues over a game of table football or darts!