Job code
IRC297521
Published on 16 June 2026

Technical Support Engineer – AIML IRC297521

Function

Engineering

Experience

1-3 years

Location

India - Nagpur

Skills

cloud, Customer Support

Work Model

On-site

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Description

GlobalLogic is looking for a highly skilled Technical Support Engineer with a strong background in Generative AI, Machine Learning, and Cloud technologies. The ideal candidate will have deep expertise in compute fundamentals, cloud platforms, AI/ML frameworks, and generative AI technologies, capable of driving advanced AI/ML initiatives and deployments.

Requirements

  • 2+ years of experience in AI/ML development, cloud technologies, or related roles.
  • Mandatory experience with Cloud , including hands-on work with AI/ML services.
  • Strong expertise in Generative AI, LLMs, and AI model architectures (encoders, decoders, transformers).
  • Hands-on experience with deep learning frameworks: PyTorch, TensorFlow, JAX, Ray, etc.
  • Familiarity with AI accelerators (TPUs, GPUs) and optimizing models for them.
  • Strong understanding of compute fundamentals: virtualization, containerization (Docker/Kubernetes), OS, and system administration.
  • Exposure to other cloud platforms like AWS and Azure is a plus.
  • Experience in deploying AI/ML models in production environments.
  • Excellent problem-solving, communication, and collaboration skills.
  • Must possess any graduation degree (Must have Provisional Certificate and Consolidated Marks Memo)
  • Must be willing to work from office & in rotational shifts (5 Working Days & 2 Week Offs)

Job responsibilities

  • Provide technical leadership and guidance on AI/ML solutions, particularly leveraging cloud services.
  • Design, develop, and deploy Machine Learning and Generative AI models, including Large Language Models (LLMs).
  • Work closely with stakeholders to architect AI solutions that leverage cloud-native technologies.
  • Evaluate, recommend, and implement AI/ML frameworks and tools such as TensorFlow, PyTorch, JAX, Ray, and optimize workloads for TPUs and GPUs.
  • Utilize Cloud AI products such as Vertex AI, Dialog flow, Gemini, and other cloud-native ML/AI services.
  • Maintain deep understanding of compute fundamentals, including virtualization, containerization, operating systems, and system administration.
  • Stay updated on emerging Generative AI trends and technologies and apply best practices in AI/ML deployments.

What we offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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