Description
The Operations Analyst will work closely with our science and technology teams to develop and configure the innovative solutions that our consulting team implements with our clients. The person in this role will work alongside other Operation Analysts and a cross-functional team of psychologists and software engineers to bring to life solution configurations that drive meaningful outcomes for our clients. This role is a great opportunity for a detail-oriented, hardworking, problem solver to join a talented team of high performers and immediately make a significant impact.
Requirements
• Fluency in JSON, CSS, HTML and Microsoft Office is preferred.
• Associate or Bachelor’s degree in an information technology, business, or management program with a high aptitude for computing/technology is preferred.
• Aptitude in mathematics, logic, and psychology is helpful.
• 2+ years of relevant experience is required, with a consistent track record of hard work, attention to detail, teamwork, and problem-solving related to technology-oriented jobs is essential.
Job responsibilities
• Configure technology. – Use our existing technology to build out assessments, scoring pipelines and digital reports, inputting content with careful attention to detail to ensure that everything we build is error-free.
• Quality assurance. – Perform a variety of configuration and QA-related tasks to ensure that our assessment and reporting content is built to exacting standards at a quality level expected by our clients.
• Communicate effectively. – An ability to liaise with team members from many different countries and backgrounds with an open mind, inclusive mindset, and passion for great ideas no matter where they come from.
• Collaborate with colleagues. – Work with other Operations Analysts and our science and technology teams to solve problems and bring ideas to life, creating the solutions that we bring to market.
• Proactively solve problems. – Apply critical thinking to anticipate potential issues and collaborate with your team to prevent them. When problems do occur, navigate time-sensitive situations effectively while maintaining clear, professional communication with stakeholders.
What we offer
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
