Salesforce Senior Functional Consultant / Business Analyst IRC294786

Description

Join Katzion’s global team to transform the automotive industry through high-impact Salesforce solutions. You will bridge the gap between complex business needs and scalable technology, acting as a strategic architect for AI-driven automation and seamless user experiences.

Requirements

• Experience: 6+ years in enterprise delivery; 5+ years in consulting; 3+ years in pre-sales/scoping.
• Salesforce Mastery: 3+ Certifications (Admin, App Builder, Sales/Service Cloud). Advanced knowledge of Flow Builder and Data Cloud is highly desired.
• AI Acumen: Proven ability to identify use cases for LLMs and Predictive Analytics within a CRM context.
• Rail Domain: (Preferred) Experience with Rail or transport infrastructure projects
• Communication: Elite facilitation and presentation skills; ability to simplify technical AI concepts for business stakeholders.

Your Impact

• Innovation Catalyst: You don’t just solve problems; you design “AI-ready” ecosystems that future-proof our clients’ operations.
• Trusted Negotiator: You navigate complex client landscapes, influencing senior leadership through data-backed recommendations.
• Process Optimizer: You identify automation opportunities that reduce manual overhead and improve the speed of global business units.

Job responsibilities

• AI-First Solutioning: Architect declarative Salesforce solutions integrated with Einstein, Agentforce, and Generative AI to drive predictive insights and automated customer journeys.
• Stakeholder Leadership: Facilitate workshops with C-suite executives to capture requirements, manage conflicting priorities, and define high-value user stories.
• Industry Lifecycle Design: Apply industry-specific knowledge to map As-Is/To-Be processes, specifically across vehicle sales, service, and spare parts lifecycles.
• End-to-End Delivery: Own the enhancement backlog and translate functional requirements into precise technical specifications for developers.
• Strategic Advisory: Act as an SME on Salesforce releases and AI best practices, leading change management and user adoption strategies.
• Ecosystem Integration: Collaborate with Data and Integration teams to ensure Salesforce harmonizes with upstream/downstream industry retail systems.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.