Experience Design

Mastering the Three Fundamentals of Omni-CX

Mastering the Three Fundamentals of Omni-CX

By Zaheer Gilani

GlobalLogic's CX Value Chain Assessment is designed to help clients take a customer-centric and pragmatic approach to understanding their organisation’s ability to effectively sense (predict) and respond (proactive, personalised) to their omni customers with branded goods, services, and product experiences.

The Changing Face of the Customer

The Changing Face of the Customer

By Zaheer Gilani

The CX ecosystem will continue to evolve and the boundaries between online and offline worlds will continue to blur.

Why Gen Zers Aren’t Sports Fans (And What Broadcasters Can Do About It)

Why Gen Zers Aren’t Sports Fans (And What Broadcasters Can Do About It)

By Yuriy Mykhaylyuk

Technology is the cornerstone of how Gen Zers interact with the world. Can it also turn them into more avid sports fans?

Is Your Product Strategy “Digital” Enough? (Part 2)

Is Your Product Strategy “Digital” Enough? (Part 2)

By Patrick Newbery

Now that we understand the symptoms that arise while implementing product strategies that aren’t “digital” enough, let’s discuss how to alleviate them by strengthening your product strategy.

Is Your Product Strategy “Digital” Enough? (Part 1)

Is Your Product Strategy “Digital” Enough? (Part 1)

By Patrick Newbery

The way software is approached, what it can do, and the process and resources needed continue to evolve. A product strategy is sufficiently “digital” if it understands these points and makes clear the key assumptions being made on these new kinds of issues.

Is Kanzi Really Transforming UI Design?

Is Kanzi Really Transforming UI Design?

By Valentina Pozzebon

We take a deep-dive review of Rightware’s Kanzi Studio, an increasingly popular tool for automotive UI design and development.

Thinking About Design Thinking

Thinking About Design Thinking

By Patrick Newbery

Learn how thinking like a designer can be an effective tool for solving problems, regardless of your role or business.

Design Innovation in Agriculture

Design Innovation in Agriculture

By Alicia Bergin

As companies in the agriculture space turn to innovation to contend with new economies of scale, climate change, and population density, design can play a fundamental role in helping transform their ideas into reality.

Blog Categories

Top Authors

Harry Miller

Harry Miller

Head of Data & Analytics Practice

Zaheer Gilani

Zaheer Gilani

Principal CX Consulting

Vivek Sinha

Vivek Sinha

Vice President, Technology

Roman Shcherbak

Roman Shcherbak

Project Manager, Engineering — Scrum Master

Romen Mukherjee

Romen Mukherjee

Sales Enablement Manager

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